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- 1: Friday open thread: icebreaker questions
- 2: When the smoke clears I'll still be small
- 3: Friday open thread: mass-produced vs hand-made
- 4: Post of links and music
- 5: The bees, adrift; the light, drifting
- 6: There's a line in the earth and I want to walk over it
- 7: Friday open thread: spotted on public transport
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- 9: Friday open thread: overheard on public transport
- 10: A linkpost for the northern spring
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Date: 2008-10-21 05:26 pm (UTC)no subject
Date: 2008-10-22 09:24 am (UTC)no subject
Date: 2008-10-22 10:19 am (UTC)Because of the co-owning structure of the company (I think) I find the people who work there seem less stressed and downtrodden. I was once, completely spontaneously, given a £5 token by a supervisor because there'd been a delay of a couple of minutes while an inexperienced cashier changed the till roll. The shops are well designed, with good lighting, wide aisles and clean, unfussy decor.
But the pwniest thing about WR is self-scanning. To be able to walk in, collect a scanner, walk round the shop and scan and pack the goods straight into the bags WR give you; and then to be able to go straight to a reserved checkout with usually no queue, pay, take the stuff home and put it away with no fuss and no unnecessary repacking simply beats any other system. It's unique in the UK AFAIK and impressed the hell out of an American visitor last year.